You can arrange flowers in Saint Petersburg while you are in another country. SENTION offers online ordering and manager assistance, including help with international card payment. If a particular card or payment option is unavailable at checkout, ask the team about an appropriate alternative. Prepare the recipient’s full address, preferred delivery date and a personal message before you place the order.

Prepare the delivery address

In Saint Petersburg’s historic centre, a building entrance may be inside a courtyard. Include any letter or block designation that forms part of the address, together with the entrance, floor and apartment. If you know the route through the courtyard, add a short explanation. For a hotel or office gift, discuss reception handover arrangements. Do not assume the recipient will be at home all day; confirm an appropriate delivery window with the team.

Choose for the person receiving it

A gift for someone you have not seen in a while can be made personal through a familiar colour, shared memory or meaningful occasion. You do not have to choose the largest bouquet. If they prefer quiet combinations, start with that palette in the catalogue. For a celebratory gesture, compare more generous formats and consider where the arrangement will stand. A message in your own words will make a long-distance gift feel personal.

Compare actual catalogue options

Start with the SENTION premium collection. To compare individual options, open Identity, Timeless Charm, Symphony. Review the photographs, description and available variants for each product. A photograph alone may not tell you the exact size, so check the product details or ask the team. Confirm availability and the final price when placing your order, particularly if you are planning a gift well in advance.

Place the order and check the payment

Add your chosen product to the basket and review the order contents and delivery details. The sender and recipient can be different people: leave your own contact details for order questions as well as the details needed to reach the recipient. Before confirming payment, check the amount and currency displayed on the payment screen. If the transaction status is unclear, ask the team to check it before paying again, to avoid accidentally paying twice for the same order.

Agree on timing and the personal message

State your preferred date in the delivery city’s local time. Confirm available timing during ordering; this guide does not promise a particular delivery window. Write the card message in advance and check names carefully. If the gift is a surprise, discuss how the team should contact the recipient. Do not assume anonymous handover is available without arranging it first. When several people are sending one gift, a single agreed message keeps the greeting clear and personal.

When to contact the team

Use the contact options on the website and provide the delivery city, chosen bouquet, preferred date and your payment question. A product link is useful for discussing the arrangement. Do not send full card details, a security code or banking verification codes in a chat. If an address or timing changes after you order, tell the team promptly and wait for confirmation that the change can be accommodated. Clear information helps everyone work towards the same plan.